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CX Training: Reimagining the customer experience for a post-Covid-19 world
July 30 @ 3:00 pm - 4:00 pm
Companies need to understand what customers will value, post-COVID-19, and develop new use cases and tailored experiences based on those insights. Presented by: The Vetrina Group Vetrina Group is a consulting firm focusing on small to medium-sized retail businesses. Expertise extends into the four pillars of retail (sales performance, operational efficiency, customer experience and talent capital.) 20 years of experience in international retail leadership for high-volume, high-revenue brands expanding aggressively into new markets. Our experience gives us and our clients a valuable and exclusive advantage in this highly competitive and expanding retail sector.